- OUR PRIVACY POLICY & TERMS OF USE -

Thank you for visiting our website. At MYG Legal, we aim to provide you with a great experience when providing you with legal services or using our website. To achieve this, we may need to collect personal information about yourself and the circumstances surrounding your legal matter.

We understand the importance of protecting your personal information and it is important for us to ensure that you feel confident that any personal information you provide to us is treated appropriately, with the appropriate degree of privacy.

MYG Legal offers a variety of corporate and commercial legal services and the services that we provide to you will determine the types of personal information that we may need to collect from you.

WHAT DOES PERSONAL INFORMATION MEAN?

Personal information is any information about you that identifies you or by which your identity may be reasonably determined.

WHAT PERSONAL INFORMATION DO WE COLLECT?

The types of information we collect, depending on the type of matter we are conducting for you, include:

name;
contact details (e.g. address, telephone number, email address);
date of birth;
insurance information (e.g. insurer, policy number);
banking information (e.g. bank account number);
information about your assets;
identity documents such as drivers licence;
employment history;
family information (e.g. names of relatives, their relationship to you)

We may record anonymous information which tells us about visitors to our website but not the identity of those visitors. For example, we may collect information about the date, time and duration of those visits and which pages of our website are being commonly accessed. We may also use “cookies” that are small pieces of information that allow an organisation to track websites browsed by you. You may be able to adjust your browser to disable cookies. However, if you do disable cookies, you may not be able to interact with our website or take advantage of the improved functionality that cookies enable.

WHAT DOES SENSITIVE INFORMATION MEAN?

Certain information which may be collected by MYG Legal will be regarded as sensitive information. The disclosure of sensitive information can only be made by MYG Legal with your direct consent, where it is required to establish or defend a legal claim, or where it is required by law to be disclosed. Some examples of sensitive information include:

racial or ethnic origin;
political opinion;
membership of a political association;
religious beliefs or affiliations;
philosophical beliefs;
membership of a professional or trade association;
membership of a trade union;
sexual orientation or practices;
criminal record;
health information.

HOW DOES MYG LEGAL COLLECT YOUR PERSONAL INFORMATION?

We will always collect your personal information directly from you where possible. Where we are unable to obtain personal information directly from you we will obtain your consent before information is obtained from another party.

Collection of your personal information may occur in a number of ways including:

taking instructions from you (in person, by telephone or by e-mail);
contact with a financial institution, accountant, financial planner, medical provider, government department or any other person, on your behalf, and at your request, to obtain such information;
you entering data into our website;
from another party during the course of legal proceedings or a legal transaction.

It is possible that we may collect personal information about you from other sources without your direct knowledge. Examples of this may be where funds are transferred from your bank account into our trust account and your bank account details are advised to us.

HOW DOES MYG LEGAL HOLD YOUR PERSONAL INFORMATION?

We hold personal information physically and electronically. We access electronic data from internal and external servers by secure login/connection.

Our agreements with third party service providers contain obligations relating to confidentiality and security.

THE PURPOSE OF COLLECTING AND USING YOUR PERSONAL INFORMATION

MYG Legal collects and holds personal information about you in order to provide our services to you. Personal information is used only for the purpose for which it is submitted or for such other secondary purposes that are related to that purpose, unless we disclose other uses in this privacy policy or at the time of collection.

We collect your personal information for purposes including:

supplying to you the services which you have requested, including as applicable, the giving of legal advice, the conduct of a legal transaction, or the resolution of a dispute;
conducting conflict of interest searches;
organising safe custody for your documents;
sending you statements and invoices and collecting payments from you;
enabling your access to website services;
providing you with legal news updates.

WHO DOES MYG LEGAL DISCLOSE YOUR PERSONAL INFORMATION TO?

We may disclose your personal information to a person outside of MYG Legal:

where necessary in connection with the purpose for which it was collected; or
if required by law; or
if you consent to the disclosure; or
otherwise as permitted by the Privacy Act 1988 (Cth).

Where possible, we will require you to specifically consent to any use or disclosure of your personal information. Your consent will usually be required in writing. However, where necessary, we may accept your verbal consent to disclose particular information in the conduct of your legal matter.

Your consent may also be implied from the particular legal matter we are dealing with on your behalf.

Some examples of persons outside MYG Legal to whom we may disclose your personal information are:

government bodies;
insurance companies;
financiers;
search providers;
barristers;
medical or other experts;
your professional advisers (e.g. accountant);
contractors.

THE SECURITY OF YOUR PERSONAL INFORMATION

MYG Legal will take all reasonable precautions to safeguard personal information that is held by us, either on a physical file or on computer, from loss, misuse, unauthorised access, modification or disclosure.

To ensure that your personal information is secure, MYG Legal employs a number of means, including:

external and internal premises security;
the requirement for all employees to enter into a confidentiality agreement;
computer firewall protection;
up-to-date technology and computer maintenance to prevent unauthorised access;
restricted access to personal files and information;
document handling and shredding procedures with respect to personal information.

When MYG Legal no longer requires your personal information and the retainer has been completed we will make an electronic copy of your file for retention and securely destroy the physical file. The information will be deleted from our main computer system after seven (7) years if you request us to do so.

ACCESSING YOUR PERSONAL INFORMATION

At any time you may give notice to MYG Legal that you wish to access your personal information that we hold.

In order that this information is made available to you notice is required so that we may have the documentation ready for your inspection. Where the information is held in safe custody or offsite, MYG Legal reserves the right to charge a fee to cover the cost of retrieval and supply of the information to you.

We will endeavour to handle all requests for access to personal information as quickly as possible and provide that information to you within seven (7) days of receipt of that request. However, some requests may take longer to process because of the volume of documents and information held by us.

You may only access your own personal information. Any personal information held on your file, in respect of any other person, will not be disclosed to you.

MYG Legal retains the right to deny access to personal information where the information may relate to existing or anticipated legal proceedings between MYG Legal and you, or where access may be regarded as frivolous or vexatious. MYG Legal is also under obligation by law, in some circumstances, to deny access to your personal information.

If we deny you access to your personal information, reasons for that denial will be provided.

Should you wish to access your personal information, please contact MYG Legal on (07) 3012 6303 or in writing to info@myglegal.com.au or Level 54, 111 Eagle Street, BRISBANE CITY QLD 4000. When you access your personal information, we may require proof of identify from you and will require you to sign a document stating that you have accessed your information.

ENSURING YOUR PERSONAL INFORMATION IS UP TO DATE

The effective and proper conduct of your legal matter can only occur when the personal information that we hold is current and up to date. In this regard it is important that, during the course of your relationship with MYG Legal, you notify us of any changes to your personal information which we hold, including our contact details.

If personal information we hold about you is not accurate you may request that it be corrected by contacting us on (07) 3012 6303 or in writing to info@myglegal.com.au or Level 54, 111 Eagle Street, BRISBANE CITY QLD 4000.

EMAIL COMMUNICATIONS

MYG Legal will correspond with you by email where you consent to that occurring. Where you communicate with us by email, or provide us with your email address, you are taken to have consented to us communicating with you by email (unless you explicitly tell us otherwise). Email may not be a secure way to communicate your personal information to us and as such, we recommend that personal information should be delivered to us through secure means.

CHANGES TO THIS PRIVACY POLICY

We may change this privacy policy from time to time. Changes will be published to our website.

COMPLAINTS ABOUT BREACHES OF PRIVACY

If at any time you believe that MYG Legal has wrongfully disclosed your personal information or has breached this privacy policy, then you may lodge a complaint with us by phoning (07) 3012 6303 or writing to MYG Legal's Managing Director at Level 54, 111 Eagle Street, BRISBANE CITY QLD 4000.

If you are not satisfied with the response you receive from MYG Legal, you may contact the Australian Information Commissioner by phoning 1300 363 992 or writing to the Director of Privacy Case Management, Office of the Australian Information Commissioner, GPO Box 5218, Sydney NSW 2001.